Key Responsibilities

• Assume customer service duties for our rental division;

• Greet customers, provide assistance to clients’ needs in rental department, i.e. answer questions, recommend available suitable equipment, products and services, etc.;

• Perform maintenance on rental equipment (small engine mechanic);

• Communicate all safety aspects of rental equipment to the customer or employee and ensure safe transportation prior to the client’s departure;

• Receive and store incoming parts and supplies;

• Store items in an orderly and accessible manner in a warehouse, tool room, supply room or  other area;

• Process incoming requisitions and issue or distribute parts and supplies for internal usage;

• Maintain records of orders and the amount, type and location of parts and supplies on hand using manual or computerized inventory system;

• Prepare requisition orders to replenish parts, supplies and rental-related materials;

• Maintains inventory of spare and replacement parts for motor vehicles, machinery, and equipment as per company standard;

• Advise internal users on the appropriateness of requested parts, supplies, or materials.

• Issue purchase orders in accordance with established procedures;

• Ensure proper housekeeping practices within the parts and rental areas;

• Perform any other reasonable duties as assigned by the department Manager.

• Assist the Parts Department during scheduled Saturday rotations,  providing support with counter service and parts distribution.

Qualifications / Skills

• Ability to work outdoors in various weather conditions.

• Capable of standing, crouching, kneeling, climbing, grasping, squatting, and twisting  for extended periods.

• Physically able to handle heavy loads and perform physically demanding tasks.

• Excellent communication, time management, and problem-solving abilities.

• Strong attention to detail and organizational skills.

• Proficiency in computer software such as Outlook, Word, Excel, MS Project, and AutoCAD.

• Bilingual in both official languages (English & French) is an asset.

• Strong teamwork and collaboration skills.

• Post-secondary diploma in a relevant field is considered an asset.

• Prior experience in a related field is an advantage.

• Knowledge of rental department systems is essential, with on-site training provided.